Overview
Trust matters when students, parents, guardians, and purchasers share contact, enrollment, billing, and safety information with us. This page summarizes the security and operational practices we use to protect the website and studio records.
Website Security
- The website is served over HTTPS to protect information in transit.
- We use reputable hosting and infrastructure providers for website delivery.
- We limit scripts and third-party tools to reduce privacy and security exposure.
- We monitor website issues and update dependencies as part of routine maintenance.
Payment Security
When online payments are available, card payments are handled by a third-party payment provider using systems designed for Payment Card Industry Data Security Standard requirements. We do not store full payment card numbers on our servers.
We may receive limited transaction information such as payment status, amount, date, refund status, receipt details, and limited payment method information for records and support.
Access Controls
Access to customer, student, and billing records is limited to people and service providers who need it to operate the studio, provide support, process transactions, maintain records, or meet legal obligations.
We use account-based access, role limits where available, and practical administrative controls to reduce unnecessary access.
Data Minimization and Retention
We aim to collect only the information needed to answer inquiries, reserve seats, run classes safely, process purchases, and maintain business records. We retain information according to the periods described in our Privacy Policy.
Service Providers
We use third-party providers for services such as hosting, email, scheduling, forms, payments, storage, and security. We choose providers based on business need, reliability, and appropriate security practices.
Incident Response
If we discover a security incident affecting personal information, we will investigate, take reasonable steps to contain and remediate the issue, and notify affected people or authorities when required by law.
Customer Safety
For questions about suspicious emails, unexpected payment requests, refunds, receipts, or account security, contact us directly before sharing additional information.
Email art@humblearttigers.com or call +1 (307) 288-4057.